Pastoral Care Coordinator

Position Summary
The Pastoral Care Coordinator is a key member of the parish team, offering compassionate support to parishioners during significant life events. This role ensures pastoral care services are delivered with professionalism, sensitivity, and faithfulness to Catholic teachings and parish policies.

Key Responsibilities

• Funeral Preplanning & Support: Meet with families, provide spiritual support, and coordinate logistics with clergy and funeral homes.
• Family Meetings & Pastoral Care: Serve as the primary contact for bereavement and wedding sacramental preparation.
• Administrative Duties: Maintain accurate records, manage required paperwork, and manage the process of sacramental administration.
• Wedding Coordination: Assist couples with preparation, documentation, and ceremony logistics.

Performance Expectations

• Timely & Accurate Coordination
  • Schedule and communicate funeral and wedding arrangements promptly.
  • Maintain accuracy in all sacramental paperwork and parish records.
• Compassionate Pastoral Care
  • Demonstrate empathy, discretion, and a professional presence with families.
  • Provide spiritual support and referrals to outside agencies when appropriate.
• Effective Communication
  • Respond to family inquiries within 24–48 hours.
  • Ensure clear communication between families, clergy, and parish staff.
• Volunteer Management
  • Recruit, train, and supervise volunteers for funerals and weddings.
  • Ensure volunteers understand parish policies and liturgical guidelines.
• Compliance
  • Follow parish and diocesan guidelines for marriage preparation and funeral rites.
  • Uphold Catholic sacramental practices in all activities.
• Continuous Improvement
  • Identify opportunities to enhance pastoral care services.
  • Participate in staff meetings and contribute to ministry planning.

Core Competencies

• Ability to handle sensitive situations with compassion
• Strong communication and interpersonal skills
• Excellent organizational and administrative abilities
• Leadership and volunteer management experience
• Problem-solving and adaptability
• High level of discretion and confidentiality

Work Environment & Schedule

• Schedule: Regular office hours; some evenings/weekends depending on parish needs
• Environment: Professional, faith-based, collaborative setting

Physical Requirements: Ability to move within parish facilities; lift up to 20 lbs.

• High school diploma or equivalent
• Strong understanding of Catholic faith and sacramental practices
• Experience in pastoral care or parish ministry, preferred

Please send your resume and cover letter to Gayle McMullen at gmcmullen@ststephenchurch.org