Pastoral Care Administration

Reporting Structure

• Reports to: Community Life Project Manager
• Collaborates with: Clergy, parish staff, ministry leaders, parishioners, funeral home directors
• Supervises: Volunteers assisting with funerals, weddings, and pastoral care activities

Key Responsibilities

• Funeral Preplanning & Support: Meet with families, provide spiritual support, and coordinate logistics with clergy and funeral homes.
• Family Meetings & Pastoral Care: Serve as the primary contact for bereavement and wedding sacramental preparation.
• Administrative Duties: Maintain accurate records, manage required paperwork, and manage the process of sacramental administration.
• Wedding Coordination: Assist couples with preparation, documentation, and ceremony logistics.

Performance Expectations

• Timely & Accurate Coordination
  • Schedule and communicate funeral and wedding arrangements promptly.
  • Maintain accuracy in all sacramental paperwork and parish records.
• Compassionate Pastoral Care
  • Demonstrate empathy, discretion, and a professional presence with families.
  • Provide spiritual support and referrals to outside agencies when appropriate.
• Effective Communication
  • Respond to family inquiries promptly.
  • Ensure clear communication between families, clergy, and parish staff.
• Volunteer Management
  • Recruit, train, and supervise volunteers for funerals and weddings.
  • Ensure volunteers understand parish policies and liturgical guidelines.
• Compliance
  • Follow parish and diocesan guidelines for marriage preparation and funeral rites.
  • Uphold Catholic sacramental practices.
• Continuous Improvement
  • Identify opportunities to enhance pastoral care services.

Core Competencies

• Ability to handle sensitive situations with compassion
• Strong communication and interpersonal skills
• Excellent organizational and administrative abilities
• Leadership and volunteer management experience
• Problem-solving and adaptability
• High level of discretion and confidentiality

Qualifications

• High school diploma or equivalent
• Strong understanding of Catholic faith and sacramental practices
• Experience in pastoral care or parish ministry, preferred

Please send your resume and cover letter to Gayle McMullen at gmcmullen@ststephenchurch.org