Campus Security and Operations Manager

Date:                     November 6, 2026

Department:     Operations

Supervisor:        Campus Facilities & Operations Director

Status:                  Full-Time, Hourly, Non-Exempt

Hours Schedule:      40 hours/week, 12 months per year. The regular schedule includes weekday hours and a required Saturday or Sunday shift. Evening, weekend, and holiday work will be required based on liturgies, events, staff coverage, and campus needs.

PURPOSE OF POSITION

The Campus Security & Operations Manager supports the Basilica’s mission by helping provide a safe, welcoming, and well-supported campus environment for staff, parishioners, volunteers, and visitors. The position’s primary focus is campus safety, security, and onsite coverage, with operational support provided as needed.

SCOPE OF POSITION

• Reports to the Campus Facilities & Operations Director, who provides primary work direction and assignments.
• Works closely with the Director of Safety and Security on security procedures, training, and response to safety and security matters.
• Significant or unresolved matters are escalated to the Managing Director of Parish Operations as appropriate.
• This position has no direct reports or supervisory responsibility for Basilica employees.
• Attends all-staff meetings and biweekly Operations Team meetings.

PRIMARY RESPONSIBILITIES

1. Campus Safety & Security

• Monitor the campus, security cameras, video feeds, and related security systems, and respond to safety, security, access, and other concerns as appropriate.
• Maintain an appropriate onsite presence during Masses, liturgies, special events, and other activities requiring security coverage, monitoring campus activity and responding to concerns as needed.
• Serve as the onsite contact for security officers, off-duty police officers, staff, and emergency responders.
• Respond to incidents and emergencies, contacting 911 or Minneapolis police when appropriate and following established emergency and security procedures.
• Complete incident reports and communicate safety and security concerns to the Campus Facilities & Operations Director and Director of Safety and Security. Document incidents involving visitors, parishioners, volunteers, or other non-employees and provide required information for reporting to Catholic Mutual, escalating significant or unresolved matters as appropriate.

2.  Guest Access & Reception Support

• Assist with guest and visitor access and help ensure appropriate access to campus buildings and spaces.
• Support reception staff with safety, security, access, and other onsite concerns as needed.
• Provide short-term reception coverage when an unexpected coverage need

3. Campus and Event Support

• Assist staff and volunteers with room setup, event transitions, and other onsite needs as needed.
• Provide basic assistance with commonly used campus technology and audio-visual equipment.
• Refer complex technology, audio-visual, maintenance, or equipment issues to the appropriate staff member or vendor.
• Identify and report building, maintenance, access, or equipment concerns to the appropriate staff member.

4.  Team and Coverage Responsibilities

• Coordinate with and provide coverage support for other Campus Security & Operations Managers during vacations, absences, special events, and other coverage needs.
• Participate in required safety, security, emergency response, and other job-related training.

Non-Exempt: Be ready to work and arrive on time for all scheduled hours and accept additional responsibilities identified (as needed) by your supervisor.

Compensation and Benefits 

The wage range for this position is $21 - $23 per hour. All full-time employees of The Basilica of Saint Mary receive access to the following benefits: medical/dental/vision insurance, FSA & HSA plans, 3 weeks of paid time off, sick leave, paid holidays, floating holidays, 403b, 403b matching up to 3%, life insurance, employee assistance program (EAP), short-term disability, long-term disability, and other supplemental insurance options.

Designation of Essential Functions

Employment in and by the Church is substantially different from secular employment. Church employees/volunteers must conduct themselves in a manner which is consistent with and supportive of the mission and purpose of the Church. This position does not require that the employee/volunteer be a Catholic. However, as a parish community rooted in the teachings of the Catholic Church, employees/volunteers are expected to be knowledgeable of core tenets and respectful of the mission, purpose, and teachings of the Catholic faith.

POSITION QUALIFICATIONS

Knowledge, Skills, and Abilities

• High school diploma or equivalent.
• Relevant experience in campus safety, security, hospitality, customer service, facilities support, event operations, or a related environment is preferred.
• Experience with conflict resolution and de-escalation.
• Ability to remain calm, use sound judgment, and follow established procedures during emergencies.
• Strong interpersonal and verbal communication skills.
• Ability to work respectfully with people from diverse backgrounds.
• Ability to work independently while knowing when to request assistance or escalate an issue.
• Ability to maintain confidentiality and prepare clear incident documentation.
• Basic comfort using commonly used audio-visual and communications equipment.
• Current first aid, CPR, and AED certification, or willingness to obtain required certification.
• Availability for weekdays, evenings, weekends, and holiday work as required.

Physical Demands

• Ability to walk throughout the campus, including stairs, for extended periods.
• Ability to remain standing for portions of the workday and respond promptly to incidents in different campus locations.
• Ability to assist with moving tables, chairs, equipment, and supplies.
• Ability to lift and carry up to 50 pounds safely, with assistance or equipment used when appropriate.
• Ability to complete any job-related pre-employment physical requirements.

Mental Demands

• Ability to remain calm and make sound decisions during emergencies, conflicts, and unexpected situations.
• Ability to prioritize multiple demands and respond appropriately to changing campus needs.
• Ability to recognize when a situation requires additional assistance or escalation.
• Ability to maintain confidentiality and exercise appropriate discretion.
• Ability to work effectively in an environment that includes frequent interaction with staff, parishioners, visitors, volunteers, and members of the public.

HOW TO APPLY

Please send your resume to Taylor Liles, tliles@mary.org. Cover letters are encouraged but not required for consideration for the role.