Administrative Assistant

Summary: Ensures that all aspects of the front office are in compliance with the standards set forth by the organization pertaining to quality care and service. Ensuring intake forms and client files are compliant and readily available. Basic Bookkeeping duties as well as marketing and outreach duties, in conjunction with the Executive Director.
Major duties include client intake communications, social media and marketing assistance, record keeping, ensuring efficient office procedures, including business operating systems; Ekyros, and Comcast telephone answering system, BrightCourse and HopeSync.

Essential Duties and Responsibilities include the following: Answering phone calls, scheduling appointments and/or directing phone calls to appropriate staff to further discern the needs of the caller. Responsible for scheduling client, donor, and volunteer appointments within the center. Responsible for implementing website and social media updates, assisting the Executive director with outreach marketing campaigns, financial record keeping and data entry. This position is also responsible for data entry in QuickBooks.

Hours: 14 hours a week

Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

In agreement with the Statement of Principle, Mission Statement, Articles of Incorporation, Bylaws and policies and procedures.

Education and/or Experience

A.A. (Associate Degree) or combination of education and experience, Bachelor of Arts preferred.

Agree to complete 16 hour Elevate Life Training, attend annual Elevate Life Training events.

Must be able to pass a background check.

Computer/Communications Skills

To perform this job successfully, an individual should have knowledge of Database software; Internet software, Graphic Design aptitude, Spreadsheet software, and Word Processing software on multiple platforms. Will also be willing to learn current business financial, computer and telephone system. Demonstrate ability to initiate, create, and accurately communicate verbally and in written forms.

Other Skills and Abilities

Excellent Customer Service Abilities

Interpersonal Communication Skills

Able to Multi-Task with attention to detail

Able to work independently and think outside the box